On-Demand Service Support | AV Managed Services | VIDEOPRO
Click the icon on products to add to your wishlist

Save your favourite items, speed up the checkout and track your orders.

Videopro AV Managed Services - VIP Event Support

VIP Event Support

Dedicated on-site support when every moment matters.

Board meetings, executive presentations, government briefings, conferences, live broadcasts and special events all rely on AV technology performing exactly as expected. 

Videopro's VIP Event Support places a dedicated technician on site to prepare your systems, monitor performance throughout the event and respond immediately if required. With an experienced specialist already in the room, your team can focus on delivering the event while we focus on the technology. 

From pre-event preparation to post-event verification, our technicians provide complete event support.

The best event support is rarely noticed because everything simply works.

Videopro VIP Event Support

Your most important events deserve dedicated technical expertise. 

Having a dedicated Videopro technician on site means your AV environment is actively monitored from preparation through to pack down. Systems are tested before guests arrive, performance is monitored throughout the event and any unexpected issues can be addressed immediately. 

It's a proactive approach that provides confidence for presenters, organisers and audiences alike. 

VIP Event Support Service Capabilities

Our VIP Event Support service provides dedicated technical expertise before, during and after your event to help ensure everything runs as planned. 

AV Managed Services - VIP Event Support

Videopro’s Managed Services Agreements can include:


  • Dedicated Videopro technician on-site for the duration of the event
  • Pre-event system testing, setup verification and room readiness checks
  • Technical briefing with event coordinators and AV operators before the event
  • AV system monitoring throughout the event
  • Immediate technical response to any issues that arise
  • Coordination with production teams, event managers and facilities staff
  • Post-event system shutdown and health checks
  • Available for events in Videopro-supported environments across Australia

When every moment matters, confidence comes from having the right expertise already in the room.

Talk to an AV Managed Services Specialist

To speak with our AV Managed Services specialists, please contact us on 1300 843 367 or [email protected], or get in touch using the form below.

Name:*
Phone Number:
Email Address:*
Message:*
* Indicates required field.

Frequently Asked Questions

What qualifies as a VIP event?
How far in advance should we book VIP Event Support?
Does the technician set up the AV or just support it during the event?
Can VIP Event Support be provided for events at sites Videopro has not previously worked in?
Is VIP Event Support available outside business hours and on weekends?