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SOFIHUB Home – Personal Digital Companion

SOFIHUB Home – Personal Digital Companion

On Order

This product is not currently in stock at our warehouse or retail stores and will be ordered from our supplier once a purchase is made. You will be updated once your order is placed as to an estimated time we will receive the goods.

Personal Reminder Device for Seniors and People Living With a Disability

The SOFIHUB home system comprises a hub which resides in the lounge or kitchen and eight motion sensors. These sensors are placed in different areas around the home and are designed to observe movement throughout the home. During initial set up three key routines are programmed into SOFIHUB our online portal. Our online portal can be accessed via a smart phone or a desktop / laptop computer and allows the nominated carers to add new / delete / amend reminders and also do a live text to voice messaging.

Text to Voice Messaging System

Let your loved one know that you care with text to voice messaging. Using the SOFIHUB portal you can contact your family member and stay connected. The SOFIHUB home is able to vocalise your message instantly or at a selected time.

Medication Reminders and More…

The SOFIHUB home offers a companion for around the home, encouraging safe and positive living. What’s more, the personal reminder device reminds loved ones when they miss medication or have an appointment they need to attend.

Behaviour Insights

SOFIHUB home can also help family members and care providers too, providing useful insights into important patterns of behavior. Care providers can even access information through messages on a personal online portal, so that they can see when family members haven’t taken medications or taken part in important activities.If there is no response following further prompts over a five-minute period an alert in the form of an SMS and/or an email will be sent to a previously nominated family member or carer to notify them there has been no response.

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SOFIHUB home is an always on solution and uses an internal 4G sim card to maintain contact with your carers and monitoring portal at all times, thus NO internet connection is needed in the home where SOFIHUB lives. To achieve this always on status there is an ongoing monthly charge of $25.00 which covers all data usage and monitoring software.

Product Specifications

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Shipping Times

Once you have received a notification to advise your order has shipped, the following standard transit times apply

Major Australian cities

Brisbane – 1-2 business days
Gold Coast – 1-2 business days
Sydney – 1-3 business days
Melbourne – 2-4 business days
Cairns – 2-4 business days
Adelaide – 3-5 business days
Darwin – 4-6 business days
All Tasmania – 4-6 business days
Perth – 5-7 business days

Country/non-metro regions

Queensland – 2-5 business days
New South Wales – 2-5 business days
Victoria – 3-6 business days
South Australia – 4-7 business days
Western Australia – 7-10 business days
Northern Territory – 7-10 business days

*If express shipping is selected before 10am AEST and is in stock at our warehouse, your order will be delivered the next business day to Australian metro and approved areas. You can find out if you are in the Express Post network here

For Delivery Costs, Zones and FAQ's Please click here

Return Policy

Our Return Policy's terms and conditions can be found here

Warranty & Returns

100% of our product range is genuine, local stock and comes with full warranty and support from the Australian manufacturers/distributors – no grey imports! This warranty is typically 12 months however, please feel free to ask one of our friendly sales staff for more information. For extra peace of mind and the highest level of after sales support, Videopro also offer a range of plans which can cover your product for up to 5 years for domestic use or 3 years for commercial use, depending on the product range. For further assistance, please view our full terms and conditions online or contact one of our sales team by phone, email or LiveChat.