Scheduled Preventive Maintenance
Ensure your AV technology continues delivering the outcomes it was designed for.
Videopro's Scheduled Preventive Maintenance service provides structured health checks across your AV environment to identify emerging issues, maintain system performance and extend the productive life of your technology investment.
This proactive approach identifies and resolves potential issues before they impact your people, meetings and business operations.
When AV supports critical operations, prevention matters.
Technology degradation rarely happens overnight. Small changes occur gradually and often go unnoticed until they affect users. A display may begin showing intermittent faults. Audio performance may decline. Without regular assessment, these issues can impact user confidence, productivity and the reliability of your AV environment.
Preventive maintenance provides the visibility and discipline needed to keep your technology performing as intended, helping reduce unexpected failures and protect the value of your investment.
Scheduled Preventative Maintenance Service Capabilities
Preventive Maintenance frequency is tailored to your environment and usage. Standard agreements may include scheduled visits twice per year, while higher-tier agreements can include more frequent assessments. Additional visits that fall outside the scope of a Managed Services Agreement can also be arranged where required through Videopro’s On-Demand Service Support.
Videopro’s Managed Services Agreements can include:
- Scheduled on-site health checks based on your agreed service level
- Audio performance testing, including gain levels, noise floor and intelligibility
- Video system verification, including signal integrity, resolution and display performance
- Control system testing, including touch panels, button functions and system logic
- Inspection of cables, connections and physical infrastructure
- Firmware version audits and identification of required updates
- Asset register verification and equipment reconciliation
- Review of fault history to identify recurring issues and trends
- Detailed maintenance reports following each service visit
- Recommendations for improvements, upgrades or lifecycle planning
Keep your technology performing at its best with a maintenance approach designed around prevention, not reaction.
Talk to an AV Managed Services Specialist
To speak with our AV Managed Services specialists, please contact us on 1300 843 367 or [email protected], or get in touch using the form below.
